CREATE MY GREGORY
Gregory, a Samsonite brand, has commissioned our agency to spearhead an omni-channel marketing campaign across key Asian markets - Hong Kong, Taiwan, and Japan. The objective is to reposition the brand's image and connect with new customers. At the core of this initiative is a personalized bag customization service. Customers can design their own unique Gregory bags by selecting fabrics and colors, then conveniently place orders for in-store pickup.
Our agency has been entrusted to develop the campaign's branding, as well as design and build a dedicated website for the customization experience. By seamlessly integrating online and offline components, we aim to deliver an immersive journey for Gregory's customers.
Through this strategic omni-channel approach, Gregory seeks to forge stronger emotional connections with its target audience, positioning the brand as a premier destination for personalized, high-quality travel accessories that cater to modern consumer preferences across Asia.
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Marketing Strategy
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Website Development
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Staff Backend Development
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Influencer Recruitment
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Content Production
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Email Design & Development
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Social Media Planning & Execution
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Store Staff Training
SCOPE
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Designed and executed the entire user journey perfect without any error including bag customization, integration with POS, pick up logic and etc
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Successfully launched across 3 major cities with huge satisfaction across client, staff and customers
HIGHLIGHT
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Created hype among local young communities, customers sharing their own design across social media channels
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Most of the stores sold out few days after launch
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Customer satisfaction score of 4.8/5.0 for entire campaign